Tidy Angels collects and processes personal data relating to visitors (hereinafter “Visitor”) to its website https://www.tidyangels.fr/ (hereinafter “Site”).

 

Tidy Angels understands that your privacy is of the utmost importance and is committed to respecting the personal information that you provide to us.

 

The purpose of this document is to give a straightforward, explicit and easy–to–understand overview of how we handle your personal data. This policy will enable you to understand the conditions under which your data is processed, as well as your rights relating to it.

Fair and transparent data collection

Tidy Angels strives to be transparent with its customers regarding the processing of their personal data. They take care to process their data only for necessary, specific and legitimate purposes.

 

For each processing operation, Tidy Angels undertakes to collect and use only data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Tidy Angels ensures that data is, if necessary, updated and implements procedures to enable the deletion or rectification of inaccurate data. 

 

The personal data we collect and its legal basis

Tidy Angels collects and processes the following categories of personal data for the purposes described below: 

 

Categories of personal data	Key category data	Purpose
Identification	Name	To enable Tidy Angels to contact you.
Contact	E-mail address, postal address if applicable.	To enable Tidy Angels to contact you.
Connection and browsing data	Connection date and time, IP address, IP address location, newsletter subscription IP, pages visited, browser type, browser language, event logs.	This data is necessary for the proper technical operation of the Site and the services it offers, and to measure Site usage.

Recipients

The personal data we collect, as well as data collected subsequently, are intended for our use as data controller. The following categories of recipients also receive your data:

– Our subcontractors (host, IT service provider): solely for technical or logistical purposes.

– Our external advisers: solely for the purpose of managing any disputes or for any other legal matter.

Tidy Angels applies strict security policies to ensure that the data it processes is transmitted only to persons authorised to have access to it. 

Security of your data

Tidy Angels attaches particular importance to the security of your personal data.

Appropriate technical and organisational measures are implemented to ensure that data is processed in such a way as to guarantee its protection against accidental loss, destruction or damage that could undermine its confidentiality or integrity. 

Subcontracting

When using a service provider, Tidy Angels will only communicate personal data to the latter after having obtained a commitment and guarantees on its ability to meet these security and confidentiality requirements. 

Tidy Angels is committed to meeting its legal and regulatory obligations when establishing contracts with subcontractors, which clearly outline the terms and conditions associated with the processing of personal data. 

Retention periods

Your personal data will only be kept for as long as is necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements.
 

Purpose	Storage time
To contact you	Until your request has been fully processed, then for a period of 3 years from the date of your last contact.
Sales prospecting for prospective customers	3 years from the date of your last contact
Sales prospecting for customers	3 years from the date of your last contact
Improving the Site and your customer experience	Up to twenty-four (24) months
Pre-litigation and litigation management	The duration of the pre-litigation or litigation, then archived until the dispute is settled out of court or, failing that, as soon as the corresponding legal action becomes time barred.

When your data is processed, you have the right to ask Tidy Angels for a copy of your data and for information concerning: 

The purpose of the processing:

–   The categories of personal data concerned.

–  The recipients or categories of recipients and, where applicable, if such communications are to be made, the international organisations to which the personal data has been or will be communicated, in particular recipients established in other countries.

–   Where possible, the length of time the personal data will be kept, or, where this is not possible, the criteria used to determine this
length of time.

–   The existence of the right to ask the data controller to rectify or erase your personal data, the right to request a restriction on the
processing of your personal data, the right to object to such processing.

–    The right to lodge a complaint with a supervisory authority.

–    Information on the source of the data when it has not been collected directly from the data subject.

–  The existence of automated decision-making, including profiling, and in the latter case, useful information concerning the underlying logic, as well as the significance and anticipated consequences of such processing for the data subjects.

Your right to erase your data

You may ask Tidy Angels to delete your personal data if one of the following reasons applies:

–    The data is no longer necessary for the purposes for which it was collected or otherwise processed.

–    You withdraw the consent previously given.

–    You object to the processing of your data when there is no compelling legitimate reason for the processing.

–    Data processing does not comply with applicable laws and regulations. 

Your attention is drawn to the fact that the right to erasure of data is not a general right and can only be exercised if one of the grounds provided for in the applicable regulations is present. 

Thus, if none of these reasons are present, Tidy Angels will not be able to respond favorably to your request. This will be the case if Tidy Angels is obliged to keep your data because of a legal or regulatory application or for the establishment, exercise or defense of legal rights. 

Your right to limit the processing of your data

You have the right to the portability of your personal data when the legal basis for the processing is your consent or the execution of pre-contractual measures or a contract. However, not all data is portable, and this right only applies to automated processing, to the exclusion of manual or paper processing. 

The data on which your right to portability can be exercised are: 

–    Your personal data, which therefore excludes anonymized data or data that does not concern you.

–    Declarative personal data.

–    Personal operating data. 

The right to portability may not infringe the rights and freedoms of third parties, in particular regarding business secrecy. 

You may request data portability in accordance with the procedure set out below, specifying whether you wish to receive your data yourself or, if technically possible for us, for your data to be transmitted directly to another data controller. 

You have the right to object at any time, for reasons relating to your particular situation, to the processing of your personal data, the legal basis of which is the legitimate interest pursued by the data controller. 

If you exercise your right to object, we will ensure that your personal data is no longer processed in the context of the processing concerned, unless Tidy Angels can demonstrate compelling legitimate grounds for continuing such processing. These grounds must outweigh your interests and your rights and freedoms, or the processing must be justified for the establishment, exercise or defense of legal claims. 

You have the right to object to commercial canvassing and profiling insofar as it is linked to such canvassing.

In particular, regarding commercial prospecting, you are reminded that you may object to receiving prospecting by post or telephone from Tidy Angels. 

You are informed that Tidy Angels may prospect by electronic mail (SMS, MMS, email) if you have given your consent at the time of collection. You may object to this at any time by clicking on the link in the e-mail sent to you or by sending Stop to the number given in the SMS or MMS received. 

Your right to withdraw your consent

Where the data processing carried out by Tidy Angels is based on your consent, you may withdraw it at any time. Tidy Angels will then cease to process your personal data without calling into question any previous operations for which you had given your consent. 

Your right to appeal to the CNIL (Date Protection Authority in France)

You have the right to lodge a complaint with the CNIL (3 place de Fontenoy 75007 Paris) in France, without prejudice to any other administrative or legal action. 

Your right to define post-mortem directives

You have the possibility to set specific directives relating to the conservation, deletion and disclosure of your personal data after your death, as outlined below. These special instructions will only concern processing carried out by us and are only applicable within this context.

How to exercise your rights

All the rights listed above may be exercised by contacting Tidy Angels by e-mail: contact@tidyangels.fr